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About TalkTalk

About TalkTalk


What do we offer?

TalkTalk is a subsidiary of mobilezone and, as a mobile phone provider without its own network infrastructure, offers its customers in Switzerland subscriptions for mobile telephony, fixed network telephony and internet on the Sunrise network.


TalkTalk is active in all sectors:

  • Mobile network
  • VoIP solutions
  • Fixed network
  • Internet
    TV
  • Business
  • Smartphones on installments

and has just the right offer to suit anybody’s needs. Our products are related exclusively to the Swiss telecommunications market.


Our history

1999

In 1991 a group of telecommunications pioneers founded a private telecommunications company in the USA, which quickly expanded to Australia and Europe. In 1999, N-Tel Com LLC started operations in Zurich to take advantage of the recently deregulated Swiss market. The company initially provided voice services to SMEs who were able to freely choose their service provider for the first time.

2001

The young company turned profitable just two years after the founding. The company has been consistently profitable ever since.

2004

The company was acquired by The Carphone Warehouse Group, then the largest independent mobile communications retailer in Europe (including then over 60 retail Shops in Switzerland). The products were soon also sold in the Swiss retail stores under the brand TalkTalk.

2006

In 2006 the company branched out beyond fixed-line and became a mobile virtual network operator (MVNO). Calls between TalkTalk fixed and mobile networks were free of charge which was quite an innovation.

2009

The then British parent company divested itself of the Swiss retail stores and the TalkTalk brand became the company name as well.

2012

In 2012, TalkTalk was one of the first Swiss companies to launch ULL: Unbundled Local Loop. This combination offer included the connection fee, landline and mobile network and the Internet connection. This was the beginning of the migration of fixed-line customers to newer technologies.

2013

The mobilezone group acquired TalkTalk Telecom LLC, merged it with an existing fixed-line business mobilezone com Ltd. and renamed the company TalkTalk Ltd. The fixed and mobile products of TalkTalk were soon also sold in all mobilezone shops in Switzerland.

2018

TalkTalk moved from the city of Zug to Rotkreuz as the parent company mobilezone moved from the Zurich area to Rotkreuz at the same time.

2019

TalkTalk celebrates 20 years in Switzerland with new attractive offers including data roaming at Swiss rates.

2021

TalkTalk launches 5G and eSIM and provides its customers with the latest mobile generation.


Our awards

Bilanz

The BILANZ magazine uses the annual customer survey to identify the best telecom providers. In 2021, we were once again voted one of the best providers for mobile telephony.

www.bilanz.ch

connect

Every year the german magazine «connect» tests the mobile networks of Germany, Austria and Switzerland with extensive measurements. Now, the mobile network test results were published. The conclusion for TalkTalk: test winner and the result for mobile network overall evaluation outstanding.

www.connect.de

Swiss Olympic

TalkTalk offers young athletes the opportunity to combine performance sport and apprenticeship in an optimal way. For young athletes the offer of a flexible training program after the obligatory school is a very important factor. This is how they can pursue their sports goals even during their apprenticeship.

www.swissolympic.ch


Commitments

CO2-Neutralität mit myclimate

The Climate Protection Partnership is an international initiative with Swiss roots. Founded in 2002 as a spin-off of the ETH Zurich, myclimate is today one of the world’s leading providers of voluntary compensation measures. TalkTalk guarantees myclimate annual support. With this payment, CO2 emissions are reduced throughout the world through myclimate carbon offset projects. More information is available at www.myclimate.org.